Privacy Policy

Last updated: 14 October 2026

1. Introduction

Rhubarb Bridge Ltd is committed to protecting the privacy and personal information of visitors, readers, business contacts and organisations interacting with our website.

This Privacy Policy explains how we collect, use, store and protect personal information, the circumstances in which information may be shared, and the rights available to individuals under UK data protection law.

This policy applies to www.rhubarbbridge.com and communications conducted through the website or associated business email addresses.

2. Data Controller

The organisation responsible for processing personal information is:

Rhubarb Bridge Ltd
Company number: 16769976
Registered in England and Wales
Registered office: 724 Lincoln Road, Peterborough, PE1 3HH, United Kingdom
Email: prscwhitley@rhubarbbridge.com

3. Information We Collect

We may collect the following categories of information:

• Contact information, including names, email addresses and details voluntarily submitted through website forms or business correspondence.

• Technical information, including IP addresses, browser types, device information and website usage information collected through website hosting and security systems.

• Professional information supplied by booksellers, libraries, distributors, educational institutions, reviewers and other business contacts.

• Correspondence relating to publications, ISBN enquiries, distribution, permissions, review copies and other publishing activities.

• Relevant records of previous transactions made directly with the company, where applicable.

We do not request sensitive personal information through our general contact forms.

4. How We Use Personal Information

Personal information may be used to:

• Respond to enquiries and maintain correspondence.

• Provide information about publications, distribution and related services.

• Manage relationships with booksellers, libraries, distributors, reviewers and institutional customers.

• Maintain website security, functionality and performance.

• Understand website usage and improve the presentation of our publications.

• Maintain appropriate business records and fulfil legal obligations.

• Communicate with professional contacts about relevant publications where permitted by applicable law.

We do not sell personal information to third parties.

5. Lawful Basis for Processing

We process personal information under one or more lawful bases established by the UK General Data Protection Regulation.

Legitimate interests may apply when responding to enquiries, maintaining appropriate business correspondence, protecting website security and communicating with relevant professional contacts. These interests are considered alongside the rights and expectations of the individuals concerned.

Contractual necessity may apply where information is required to fulfil an agreement or respond to a request before entering into an agreement.

Legal obligations may require us to retain particular financial, administrative or business records.

Consent is used where required, including for certain website cookies or optional marketing communications. Consent may be withdrawn at any time.

6. Professional and Trade Contacts

As an independent publisher, Rhubarb Bridge Ltd communicates with booksellers, libraries, educational institutions, distributors and other organisations.

Professional contact details may be obtained directly from the organisation concerned, through previous correspondence or from publicly available business directories and official websites.

These details may be used for relevant professional communications, subject to applicable privacy and electronic marketing requirements.

Individuals may object to direct marketing or request that their details are no longer used for such communications at any time.

7. Website Hosting and Third-Party Services

Our website is built and hosted using Wix. Website hosting, contact forms, security systems and associated services may involve the processing of information by Wix and its authorised service providers.

Other third-party services may be used to provide website functionality, analytics, communications or embedded content.

Where information is processed outside the United Kingdom, applicable data protection requirements and appropriate international transfer safeguards must be observed.

When visitors follow links to external retailers or distributors, those organisations operate under their own privacy policies.

8. Data Retention and Security

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including responding to correspondence, maintaining legitimate business records and complying with applicable legal requirements.

Retention periods depend on the type of information, the nature of the relationship and any continuing legal or contractual obligations.

We take reasonable organisational and technical measures to protect personal information against unauthorised access, alteration, disclosure or loss.

No internet-based system can guarantee absolute security.

9. Your Data Protection Rights

Subject to applicable legal conditions, individuals have the right to:

• Request access to their personal information.

• Request correction of inaccurate information.

• Request deletion of information where appropriate.

• Request restriction of processing.

• Object to processing based on legitimate interests.

• Request data portability where applicable.

• Withdraw consent where processing relies on consent.

You have the right to object at any time to the use of your personal information for direct marketing.

Requests may be submitted to prscwhitley@rhubarbbridge.com.

10. Complaints

If you have concerns about the processing of your personal information, please contact us so that we can investigate the matter.

You also have the right to complain to the Information Commissioner's Office, the United Kingdom's independent data protection regulator.

Website: www.ico.org.uk

11. Changes to This Policy

We may update this Privacy Policy to reflect changes to our website, business operations, service providers or legal obligations.

The date shown at the beginning of this document identifies the latest revision.